| |
Every number tells a story ...
Your contact numbers say a lot about you and your business, giving
callers clues about how big you are, where you are based, and how keen
you are to talk to them. As the telephone is often the first point of
contact with new customers it is vital to choose numbers with the right
associations. When people see your advert, letterhead or business card,
make sure your number creates a positive impression.
Call dmClub on 020-7060-2000 to speak to one of our consultants
about number selection, or use this informative guide to help
you make the right choices. Don't panic, we're nice people!
Number types and impression management
Just give me the prices
Feature notes
dmClub's money back guarantee
dmClub's free for life policy
Number types and impression management
Choosing the right number is an important part
of impression management. Get it wrong and you risk losing
customers to your competitors, and appearing less professional than
the rest.
Need a memorable number? Gold
numbers (numbers which are especially memorable and tend to feature repeated
digit sequences) are always worth considering in situations
where response will be maximised by having a number which 'sticks in
peoples minds', and are available on all number types.
As all dmNumbers
come with the same advanced features, choose whichever type best suits
your business objectives.
The 08 numbers are classic 'first contact' numbers,
designed to attract new business, create a solidly professional impression,
maximise advertising response, and give a 'national presence'. While
at
first glance 0800 and 0845 numbers may appear expensive to run (as you
pay for at least part of the in-coming call costs) they encourage potential
customers to make that call, and ensure that you don't spoil
a good ad with a bad number. Look on an 08 number as part
of your advertising costs, justified by the increased
response an 08 number tends to generate.
There are several sub-families
of 08 numbers, each with their own tariffs and associations.
 |
 |
0800 numbers (or UK Freephone
numbers) are free for potential customers to call from UK
land lines, and enjoy widespread public recognition as 'freephone
numbers'. They give the public the impression that you are confident,
professional, and keen to do business, and in competitive advertising
can give a business the edge. In short, 0800's are classic professional
marketing numbers. Use them for business acquisition, then ween
customers onto less expensive numbers if necessary. [ Get an 0800 number ] |
| |
|
|
|
 |
0845 numbers (or UK Local
Rate numbers) are also good marketing numbers, and it is
widely recognised that calls to these numbers are charged at local
rate. While not quite so keen as 0800 numbers, they are cheap to
call, and like all 08 numbers, give the impression that you are
a
national player. [ Get an 0845 number ] |
| |
|
|
|
 |
0870 numbers (or UK National
Rate numbers) are perfect for applications like customer
support, where a national presence is important but you don't want
to subsidise the cost of incoming calls. They are not ideal for
competitive marketing situations, but create the impression of a
nationwide efficient operation. [ Get an 0870 number ] |
| |
|
|
|
 |
0871 numbers (or UK National
Euro numbers) are a relatively new range, usually costing
10p per minute to call. They are still recognisably 08 numbers
(giving that national image) but are cheaper to buy than other
08 numbers
and include free call forwarding to other land lines in the UK,
Europe, the USA and Canada. As such, 0871 numbers are suitable
for
both personal and professional use and say 'call me wherever I
am in the world, I want to talk to you'. [ Get an 0871 number ] |
| |
|
|
 |
|
020-7 numbers (central London
numbers) give the impression that you do business from central
London - universally recognised as one of the world's leading
financial
and cultural cities. If you are based abroad, one of these numbers
can demonstrate your commitment to the UK market, but from a
sales
standpoint, they are 'less eager' than 08 numbers. One advantage
is that 020-7 numbers can be reached reliably from overseas,
whereas some non-UK telecom companies are unable to route calls
to 08XX and 07XX numbers.
020-7 numbers are sophisticated and
cosmopolitan ... 'we're based in the capital
of Britain'. [ Get an 0207 number ] |
| |
| |
| |
07's ('mobile numbers')
look like mobile phone numbers, and are recognisably more expensive
to call than 08's and 020-7's. As such, they are more suitable
for
contacting individuals than for sales use, although they make good
'field support' numbers for staff who are 'on call'. 07 numbers
are free to set up and include a huge amount of free call-forwarding,
making them perfect personal contact numbers, and ideal for
trialing
our advanced messaging services, including dmSwitchboard. |
| |
|
 |
|
070058 ('world office' or D-Rate numbers)
include free set-up and free call forwarding to UK landlines, as well as many international landlines. [ Get an 070058 number ] |
| |
| |
 |
|
070059 ('world mobile' or K-Rate numbers)
include free set-up and free call forwarding to UK landlines, UK mobiles, and landlines in over 180 countries. [ Get an 070059 number ] |
Price guide
There are no hidden costs with dmNumbers.
The following table summarises number costs, administration costs and
call forwarding charges for the different number types.
|
|
|
|
| number type |
current time-limited offer |
normal price |
|
0800
|
| Admin |
£19.95 |
|
|
| Rental |
£5.00 per calendar month |
|
| Calls |
6.625 pence per minute |
|
| Free time |
30 minutes per month |
|
| Reach |
UK Land |
|
| Billing |
AS |
|
| Admin |
£19.95 |
|
|
| Rental |
£9.95 per calendar month |
|
| Calls |
10 pence per minute |
|
| Free time |
30 minutes per month |
|
| Reach |
UK Land |
|
| Billing |
ASQM |
|
|
0845
|
| Admin |
£19.95 |
|
|
| Rental |
£5.00 per calendar month |
|
| Calls |
2.9 pence per minute |
|
| Free time |
60 minutes per month |
|
| Reach |
UK Land |
|
| Billing |
AS |
|
| Admin |
£19.95 |
|
|
| Rental |
£5.00 per calendar month |
|
| Calls |
10 pence per minute |
|
| Free time |
60 minutes per month |
|
| Reach |
UK Land |
|
| Billing |
ASQM |
|
|
0870
|
| Admin |
£19.95 |
|
|
| Rental |
£5.00 per calendar month |
|
| Calls |
Free |
|
| Free time |
N/A as calls are free |
|
| Reach |
UK Land |
|
| Billing |
AS |
|
| Admin |
£19.95 |
|
|
| Rental |
£9.95 per calendar month |
|
| Calls |
Free |
|
| Free time |
N/A as calls are free |
|
| Reach |
UK Land |
|
| Billing |
ASQM |
|
|
0871
|
| Admin |
€15 (approximately £9.50) |
|
|
| Rental |
€25 per annum (approx £16) |
|
| Calls |
Free |
|
| Free time |
N/A as calls are free |
|
| Reach |
UK, EU, US & Canadian Land |
|
| Billing |
A |
|
| Admin |
€25 (approximately £16) |
|
|
| Rental |
€25 per annum (approx £16) |
|
| Calls |
Free |
|
| Free time |
N/A as calls are free |
|
| Reach |
UK, EU, US & Canadian Land |
|
| Billing |
A |
|
|
020-7
|
| Admin |
£19.95 |
|
|
| Rental |
£5.00 per calendar month |
|
| Calls |
5.25 pence per minute |
|
| Free time |
30 minutes per month |
|
| Reach |
UK Land |
|
| Billing |
AS |
|
| Admin |
£19.95 |
|
|
| Rental |
£5.00 per calendar month |
|
| Calls |
10 pence per minute |
|
| Free time |
30 minutes per month |
|
| Reach |
UK Land |
|
| Billing |
ASQM |
|
|
070058
|
| Admin |
Free |
|
|
| Rental |
Free * |
|
| Calls |
Free * |
|
| Free time |
N/A as calls are free * |
|
| Reach |
UK, EU, US Land |
|
| Billing |
N/A |
|
| Admin |
£19.95 |
|
|
| Rental |
Free * |
|
| Calls |
Free * |
|
| Free time |
N/A as calls are free * |
|
| Reach |
UK, EU, US Land |
|
| Billing |
N/A |
|
|
070059
|
| Admin |
Free |
|
|
| Rental |
Free |
|
| Calls |
Free |
|
| Free time |
N/A as calls are free |
|
| Reach |
Up to 180 countries |
|
| Billing |
N/A |
|
| Admin |
£19.95 |
|
|
| Rental |
Free |
|
| Calls |
Free |
|
| Free time |
N/A as calls are free |
|
| Reach |
Up to 180 countries |
|
| Billing |
N/A |
|
|
Billing Key:
A (annually), S (semi-annually), Q (quarterly), M (monthly)
* See our "Free for Life" policy. Special offer on additional numbers: Subscribe
to any 0800, 0845 or 0870 number and you qualify for a special discount
on as many additional 0800, 0845
or 0870 numbers as you want. This can be useful when you want extra numbers
to manage and identify business traffic in specific ways.
- No signup charge
- £3 pcm paid annually
- No free time, except on 0870 numbers (for which all call forwarding
is free)
- Gold number charges still apply for particularly memorable numbers
Feature notes
All numbers come with the same features, including ...
- Flexible 'find-me' call-forwarding options (hunting)
- Web based real-time controls and fully itemised call records
- Telephone controls
- Ability to slash roaming call costs, and provide virtual presence
- Ability to add a personalised OutGoing Message (OGM) to voicemail
- Ability to forward messages to any email address
- And can be switched between voice, fax and dmSwitchboard numbers at
any time (may entail tariff change)
dmClub's money back guarantee
Get connected with confidence. Because
we want to ensure that every customer is a happy one, dmClub offer a
money-back guarantee on all new dmNumbers, allowing you to test drive
the service
without making any lasting commitment. If you incur less than £5
call forwarding charges in the first 14 days, you can have 100% of your
money back. [ "Satisfaction Guaranteed" details ]
dmClub's free for life policy
When you sign up for an 07 (world office or world mobile) number, it's yours
for as long as you want it, even for life (as long as you use it for at
least 30 seconds a month). [ "Free for Life" details ]
|
